Contact
If you scanned a sign at a stall
You need no account and, usually, no us — the page you reached does the work. But if something went wrong, if the code would not scan, the page looked wrong, or nobody came, tell us which market and which stall and we will look into it.
We can't pass a message to a trader for you. BackIn5 tells them somebody is waiting at their stall; it isn't a way to reach them afterwards.
If something on a stall page is wrong or offensive
Every stall page has a Something not right? link at the foot. It is quicker than email, it shows us exactly what the page said at the time, and it records nothing about you. Use that if you can.
If you're a trader
Anything at all: your account, your sign, a market that isn't listed yet, your PitchMate, or your Stall Pass. Telling us your stall name saves us asking.
About your information
To see what we hold about you, have it corrected or deleted, or to complain, the privacy notice sets out your rights and how to use them. Email the same address and a person will deal with it.
Send us a message.
Drop a message below. Every inquiry is read and responded to, usually within 24 hours.
By post
Andy Griffin, trading as BackIn5
Unit 172917
PO Box 7169
Poole
BH15 9EL